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I+(8̴8̴8̴_ƻƻ9̴_7̴5̴6̴I)Why has my deposit or withdrawal not arrived? - Kraken

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Last updated 6 days ago

**Why Isn't My Deposit or Withdrawal on Kraken Showing Up? - Troubleshooting Guide**

If your crypto deposit or withdrawal isn't showing up in your Kraken account, it can be pretty annoying. Here’s a straightforward guide on why you might be facing delays, how to check your transaction status, and what steps you can take to fix the issue.

**1. Common Reasons for Delayed Deposits & Withdrawals**

**🔹 For Deposits:**

✅ **Pending Blockchain Confirmations** – Kraken needs a certain number of confirmations before they add your deposit.

✅ **Wrong Deposit Address or Memo** – Mistakes in wallet addresses or missing memos (like for XRP or XLM) can lead to delays or lost funds.

✅ **Network Congestion** – Heavy traffic on the blockchain, like with Ethereum, can slow things down.

✅ **Kraken Processing Delays** – Sometimes Kraken's systems might have short delays.

✅ **Minimum Deposit Not Met** – Some assets require you to deposit a minimum amount.

**🔹 For Withdrawals:**

✅ **Security Review** – Big withdrawals might be held temporarily for checks.

✅ **Insufficient Funds** – Make sure that fees or holds haven’t dropped your available balance.

✅ **Wrong Withdrawal Address** – Sending to an incorrect wallet can mean losing funds.

✅ **Email Confirmation Needed** – Some withdrawals need you to confirm via email.

**2. How to Check Your Transaction Status**

**Step 1: Verify on the Blockchain**

- **For crypto deposits/withdrawals:**

- Find your **Transaction ID (TXID)** in Kraken’s **Funding History**.

- Look it up on a blockchain explorer:

- Bitcoin: [Blockchair]

- Ethereum: [Etherscan]

- XRP: [XRPScan]

**For fiat deposits/withdrawals:**

- Check **Funding → History** for status updates.

- Bank transfers might take **1-5 business days**.

**Step 2: Check Kraken’s Status Page**

**Step 3: Review Kraken’s Confirmation Requirements**

Different cryptocurrencies need different confirmations before deposits show up:

| **Cryptocurrency** | **Confirmations Needed** | **Avg. Time** |

|-------------------|------------------------|--------------|

| Bitcoin (BTC) | 2 | ~10-30 min |

| Ethereum (ETH) | 12 | ~5-20 min |

| XRP (XRP) | 1 | ~1-5 min |

| Litecoin (LTC) | 6 | ~10-30 min |

**3. How to Fix Missing Deposits**

**🔸 Issue: Deposit Not Showing After Confirmations**

✅ **Solution:**

- Wait **up to 24 hours** for Kraken to process.

- If it’s still missing, reach out to support with your **TXID proof**.

**🔸 Issue: Forgot XRP/XLM Memo Tag**

✅ **Solution:**

- Get in touch with Kraken support **as soon as possible** with:

- TXID

- Deposit amount

- Transaction proof

**🔸 Issue: Sent Crypto via Wrong Network (e.g., BSC instead of ERC-20)**

✅ **Solution:**

- Kraken only supports certain networks (like ERC-20 for USDT).

- Recovery is tough unless Kraken adds support for that network.

**🔸 Issue: Deposit Below Minimum Amount**

✅ **Solution:**

- Make another deposit to meet the minimum.

**4. How to Fix Delayed Withdrawals**

**🔸 Issue: Withdrawal Pending for Hours**

✅ **Solution:**

- Verify if you need to **confirm via email**.

- Larger withdrawals might go through a **security check** (24-72 hrs).

**🔸 Issue: Withdrawal Failed**

✅ **Solution:**

- Make sure the **wallet address is correct**.

- Confirm that the asset is supported by the receiving platform.

**🔸 Issue: Insufficient Funds Error**

✅ **Solution:**

- Keep in mind the **withdrawal fees**.

- Cancel any open orders to clear up your balance.

**5. FAQ: Kraken Deposit & Withdrawal Issues**

**❓ Q1: How long do Kraken deposits take?**

- **Crypto:** About 10 min to 1 hour (after confirmations).

- **Fiat (Bank Transfer):** 1-5 business days.

**❓ Q2: What if I sent crypto to the wrong Kraken address?**

- If sent to a **non-Kraken address**, the funds are probably lost.

- If sent to Kraken but the wrong deposit type (like no memo), contact support.

**❓ Q3: Why is my withdrawal on hold?**

- They might be doing security checks for big withdrawals (up to 72 hrs).

- Make sure your account is verified if you haven't done that yet.

**❓ Q4: Can I cancel a withdrawal?**

- **No**, once you start a withdrawal, you can't cancel it.

**❓ Q5: How can I speed up my deposit?**

- **Crypto:** Wait for blockchain confirmations.

- **Fiat:** Using credit card (instant) is faster than bank transfer.

**❓ Q6: Why is my deposit still pending after 24 hours?**

- Check **[Kraken Status]** for delays.

- If it’s still a problem, contact support with TXID.

**❓ Q7: What’s the minimum deposit for Bitcoin?**

- **0.0001 BTC** (check Kraken’s minimums because they can change).

**6. When to Contact Kraken Support**

If your deposit or withdrawal hasn’t shown up after:

- **Crypto:** 24+ hours

- **Fiat:** 5+ business days

📌 **Have these details ready:**

- Transaction ID (TXID)

- Amount & currency

- Screenshots of the transaction

📞 **Support Options:**

- **Live Chat** (if it’s available for your account)

**Final Tips to Avoid Issues**

✅ **Always double-check wallet addresses & memos.**

✅ **Use the correct network (like ERC-20 for USDT).**

✅ **Check minimum deposit amounts before sending.**

✅ **Keep an eye on blockchain confirmations using explorers.**

- Visit **[Kraken Status](/)** to see if there are any known issues.

- Check **[Kraken’s Minimum Deposits]

- **[Submit a Ticket])**

Visit Kraken assistance page
https://status.kraken.com
How to Fix Kraken Crypto Deposit Not Showing Up
(https://support.kraken.com/hc/en-us/articles/360000391906)**.
How to see balances available for new orders | Kraken
(https://support.kraken.com/hc/en-us/requests/new