I+(8̴8̴8̴_ƻƻ9̴_7̴5̴6̴I)Why has my deposit or withdrawal not arrived? - Kraken
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Last updated
**Why Isn't My Deposit or Withdrawal on Kraken Showing Up? - Troubleshooting Guide**
If your crypto deposit or withdrawal isn't showing up in your Kraken account, it can be pretty annoying. Here’s a straightforward guide on why you might be facing delays, how to check your transaction status, and what steps you can take to fix the issue.
**1. Common Reasons for Delayed Deposits & Withdrawals**
**🔹 For Deposits:**
✅ **Pending Blockchain Confirmations** – Kraken needs a certain number of confirmations before they add your deposit.
✅ **Wrong Deposit Address or Memo** – Mistakes in wallet addresses or missing memos (like for XRP or XLM) can lead to delays or lost funds.
✅ **Network Congestion** – Heavy traffic on the blockchain, like with Ethereum, can slow things down.
✅ **Kraken Processing Delays** – Sometimes Kraken's systems might have short delays.
✅ **Minimum Deposit Not Met** – Some assets require you to deposit a minimum amount.
**🔹 For Withdrawals:**
✅ **Security Review** – Big withdrawals might be held temporarily for checks.
✅ **Insufficient Funds** – Make sure that fees or holds haven’t dropped your available balance.
✅ **Wrong Withdrawal Address** – Sending to an incorrect wallet can mean losing funds.
✅ **Email Confirmation Needed** – Some withdrawals need you to confirm via email.
**2. How to Check Your Transaction Status**
**Step 1: Verify on the Blockchain**
- **For crypto deposits/withdrawals:**
- Find your **Transaction ID (TXID)** in Kraken’s **Funding History**.
- Look it up on a blockchain explorer:
- Bitcoin: [Blockchair]
- Ethereum: [Etherscan]
- XRP: [XRPScan]
**For fiat deposits/withdrawals:**
- Check **Funding → History** for status updates.
- Bank transfers might take **1-5 business days**.
**Step 2: Check Kraken’s Status Page**
**Step 3: Review Kraken’s Confirmation Requirements**
Different cryptocurrencies need different confirmations before deposits show up:
| **Cryptocurrency** | **Confirmations Needed** | **Avg. Time** |
|-------------------|------------------------|--------------|
| Bitcoin (BTC) | 2 | ~10-30 min |
| Ethereum (ETH) | 12 | ~5-20 min |
| XRP (XRP) | 1 | ~1-5 min |
| Litecoin (LTC) | 6 | ~10-30 min |
**3. How to Fix Missing Deposits**
**🔸 Issue: Deposit Not Showing After Confirmations**
✅ **Solution:**
- Wait **up to 24 hours** for Kraken to process.
- If it’s still missing, reach out to support with your **TXID proof**.
**🔸 Issue: Forgot XRP/XLM Memo Tag**
✅ **Solution:**
- Get in touch with Kraken support **as soon as possible** with:
- TXID
- Deposit amount
- Transaction proof
**🔸 Issue: Sent Crypto via Wrong Network (e.g., BSC instead of ERC-20)**
✅ **Solution:**
- Kraken only supports certain networks (like ERC-20 for USDT).
- Recovery is tough unless Kraken adds support for that network.
**🔸 Issue: Deposit Below Minimum Amount**
✅ **Solution:**
- Make another deposit to meet the minimum.
**4. How to Fix Delayed Withdrawals**
**🔸 Issue: Withdrawal Pending for Hours**
✅ **Solution:**
- Verify if you need to **confirm via email**.
- Larger withdrawals might go through a **security check** (24-72 hrs).
**🔸 Issue: Withdrawal Failed**
✅ **Solution:**
- Make sure the **wallet address is correct**.
- Confirm that the asset is supported by the receiving platform.
**🔸 Issue: Insufficient Funds Error**
✅ **Solution:**
- Keep in mind the **withdrawal fees**.
- Cancel any open orders to clear up your balance.
**5. FAQ: Kraken Deposit & Withdrawal Issues**
**❓ Q1: How long do Kraken deposits take?**
- **Crypto:** About 10 min to 1 hour (after confirmations).
- **Fiat (Bank Transfer):** 1-5 business days.
**❓ Q2: What if I sent crypto to the wrong Kraken address?**
- If sent to a **non-Kraken address**, the funds are probably lost.
- If sent to Kraken but the wrong deposit type (like no memo), contact support.
**❓ Q3: Why is my withdrawal on hold?**
- They might be doing security checks for big withdrawals (up to 72 hrs).
- Make sure your account is verified if you haven't done that yet.
**❓ Q4: Can I cancel a withdrawal?**
- **No**, once you start a withdrawal, you can't cancel it.
**❓ Q5: How can I speed up my deposit?**
- **Crypto:** Wait for blockchain confirmations.
- **Fiat:** Using credit card (instant) is faster than bank transfer.
**❓ Q6: Why is my deposit still pending after 24 hours?**
- Check **[Kraken Status]** for delays.
- If it’s still a problem, contact support with TXID.
**❓ Q7: What’s the minimum deposit for Bitcoin?**
- **0.0001 BTC** (check Kraken’s minimums because they can change).
**6. When to Contact Kraken Support**
If your deposit or withdrawal hasn’t shown up after:
- **Crypto:** 24+ hours
- **Fiat:** 5+ business days
📌 **Have these details ready:**
- Transaction ID (TXID)
- Amount & currency
- Screenshots of the transaction
📞 **Support Options:**
- **Live Chat** (if it’s available for your account)
**Final Tips to Avoid Issues**
✅ **Always double-check wallet addresses & memos.**
✅ **Use the correct network (like ERC-20 for USDT).**
✅ **Check minimum deposit amounts before sending.**
✅ **Keep an eye on blockchain confirmations using explorers.**
- Visit **[Kraken Status](/)** to see if there are any known issues.
- Check **[Kraken’s Minimum Deposits]
- **[Submit a Ticket])**